• shippers

Cold Chain Management

Since their invention 60 years ago - reefer containers have come a long way. The advent of digital technology has ushered in new era for refrigerated transportation and IQAX is proud to be offering the latest IoT innovations to continue this journey.

We understand the challenges that carriers, shippers and logistics service providers face in an ever changing market and the importance of delivering true value to their customers.

IQAX enables its customers to reduce risk, reduce costs and derive real benefit from the technology that’s available in the market.

We provide devices that present real time location and status updates whilst leveraging multiple data sources, AI and machine learning to furnish you with an intelligent open platform tailored to provide the insight you need when you need it.

All of this combines to provide you with enhanced visibility over your shipments, enabling you to optimize container management processes throughout the shipment cycle.

IQAX Focus


Take Charge of Your Reefer Cargo Visibility

When transporting goods with reefers internationally, ensuring that the quality of your cargo is maintained throughout its journey can be challenging. The physical operating condition of the reefer, potential delays or disruption due to any reasons that can lengthen the supply chain journey etc. all put shippers time and temperature sensitive cargo at risk.

To check cargo status, you can subscribe to a reefer container monitoring service from carriers and look up reefer containers individually through multiple carriers’ websites.​

However, it is not always cost effective as it depends on the carrier’s tracking capabilities and availabilities and in most cases a carrier's tracking service does not support multiple drops or cargo level tracking. Shippers may put a device inside the container and get the data after the trip but no real-time corrective action can be executed to respond to disruptions. Another alternative is to subscribe to services from real time sensor providers but as the container information, listed in siloed, is not linked with shipment milestones and schedules, it is cumbersome and time consuming to determine each cargo’s condition.

There is no easy way to have complete awareness over your tens or hundreds of shipments. Nor is it possible to plan or communicate in advance if any incidents occur.

 

 

Intelligent Real-Time Transportation Visibility Platform to Elevate Your Reefer Cargo Tracking and Monitoring


IQAX offers the IoT Cold Chain Management Cargo Owner Pack, Focus which is an A.I. and Machine Learning enabled cloud-based service that provides real-time visibility tracking and condition-based monitoring on all your containerized refrigerated cargo through one convenient platform.

IQAX analyzes and harmonizes data captured from multiple sources including sensors, IoT devices etc. Through integration with big data and applying A.I. and Machine Learning, it can provide intelligent and timely cost saving alerts. We enable reefer cargo shippers to gain real-time visibility on precise reefer container conditions and locations and alerting them only when there is a true potential impact. This helps them to improve operations and better communicate with customers.

 

Cargo Status and Condition Situation Awareness


  • We support End-to-End visibility spanning the overall reefer transport – Land & sea, from door to door​
    • Real-time location visibility over land and sea​
    • Proactive notification upon arrival and departure of your zones of interest ​
    • Continue to provide next stop point ETA all the way through to final destination
  • Cargo Condition​
    • Monitor cargo integrity with alerts for temperature, set point, O2/CO2, humidity, in-out zones, shock and open doors​
    • Identify relevant operating alerts that may impact your cargo condition​
    • Eliminate false alarms and receive alerts on potential disruptions with A.I. predictive reasoning​
    • Identify potential hot cargo which causes reefer slow / fail to pull-down​
  • Cargo Security & Compliance​
    • Generate temperature compliance (e.g., USDA) report anytime and anywhere​
    • Provide critical information regarding container location, handover, custody etc. on disruption and cargo claims​
    • Audit and monitor the fulfillment of container routing compliance​
    • Verify the consignment is legitimate and does not pose a security risk, both from the operation and border security perspectives

 

 

IQAX Focus is your perfect solution for…

 

Business Benefits

 

Increase Visibility to Cargo Status

  • Monitor cargo integrity with alerts for temperature, set point, O2/CO2, humidity, in-out zones, and open doors
  • Gain detailed visibility to reefer container conditions over land and sea​
  • Maintain reefer and cargo records for compliance

 

 

Optimize Logistics Operations

  • Save time looking up the conditions and locations of your reefer cargo from multiple carriers and device vendors through one platform
  • Leverage AI-based alerts for cargo deviations to focus resources on cargo that needs attention
  • Improve cargo loading and empty return planning with better container predictions

 

 

Improve Customer Satisfaction

  • Look up container conditions on demand and save a log of records for increased accountability​
  • Catch deviations in temperature and power early to take action to maintain cargo value​
  • Reduce time spent searching for shipment status to speed up customer response times

WEBINAR


Addressing the Need for Digital Control in Cold Chain Shipping

Watch this recorded live webinar from September 2021 to gain insights from IQAX on how to leverage technology and data to enhance your end-to-end cold chain visibility, optimize resource usage and lower risks.

Panelists:

  • Billy Lam, Senior Product Manager
  • Rajesh Sidhu, Senior Manager, Global Sales
  • Tina Chow, Product Manager
  • Kate Law, Assistant Manager, Product Architecture and Design

IQAX Universal


Upgrade Your Reefer Container Devices and Optimize Your Operations

 

Carriers or Reefer owners who run any shipment cycle must ensure reefers are in good operating condition. This is to safeguard that the cargo can be maintained under reliable conditions that uphold the quality of the perishable or temperature-sensitive products shipped. As such, carriers and reefer owners must pay attention to the assets maintenance before the journey by carrying out a Pre-trip inspection (PTI).​

In addition, during the journey they must execute and retain the customers’ operational instructions and avoid any impacts to the cargo’s condition from loading, through mode changes and final delivery. All this requires disruption monitoring, prompt response and corrective actions to avoid liability if the refrigerated contents lose value.

Reefer asset maintenance and monitoring to support shipment can be costly, labor intensive and time-consuming.

With advances in technology, not only do we have sensors to provide continuous updates for cargo monitoring throughout the journey, we can also leverage AI and Machine Learning to predict deviations to settings.

The result is a more accurate and optimized plan to enhance PTI. Instead of doing traditional manual PTI, carriers and reefer owners can offer an even more intelligent PTI at a lower cost and ultimately deliver cargo intact to customers.

 

Comprehensive Real-time Reefer Container Status Updates

IQAX has partnered with to provide the sophisticated BoxPlus BPRDC300 (compliant and interoperable with Container Owners Association UDM standard) reefer container monitoring devices along with a platform for ocean carriers and reefer owners to leverage the power of AI and machine learning to manage their reefer containers.

The devices can provide frequent updates while maintaining battery power for a long period . In addition, IQAX integrates the device data with your shipment data so that you can easily locate and assess your customers specific shipments or enable your customer to do so.

With granular visibility throughout the end-to-end journey and AI and machine learning backed inspections, you can drastically save PTI cost while providing better support to your customers.

 


Reefer Asset Maintenance – Better Maintenance Planning and Execution​

  • Capture Pre-Trip Inspection supporting data remotely during the trip, applying AI and Machine Learning to formulate a PTI plan to save time and reduce error,​
  • Identify operating hours of the reefer engine periodically as well as any irregularities in performance,​
  • Identify problematic reefer components in advance, ​
  • Plan equipment optimization processes.

 

Reefer Container Monitoring

  • Identify the handover of equipment and responsible parties based on location and time​
  • Monitor the execution of completed transport and compare with the initial estimation​
  • Visualize the closest available smart reefer containers for equipment optimization​
  • Visualize sensor readings (e.g. temperature, O2 & CO2 readings, humidity level) change and trends​
  • Better understand the reefer situation by combining IoT data & shipment data, and resolve conflicts from different sources and considered IoT data with harmonized shipment information​
  • Receive filtered smart notifications when reefer conditions change from pre-defined thresholds ​
  • Identify operational exceptions on reefer settings (temperature, O2, CO2, power supply)​
  • Identify sensor enabled alerts (e.g. Shock/door open, etc.)​
  • Identify the reasons and causes of unexpected change of reefer conditions and movements ​
  • Reduce false alarms to focus on operational monitoring​
  • Identify bottlenecks in operations​

IQAX Universal is your perfect solution for…

 

Business Benefits

 

Reduce Operation Costs and Optimize Resources

  • Save time and labor costs with effective and efficient execution of PTIs​
  • View unused containers on a dashboard to make decisions for operation planning ​
  • Better predict future container positions and locations

 

 

Increase Visibility to Cargo Status

  • Gain end-to-end visibility on reefer container condition and location information over both land and sea​
  • Receive standard alerts to temperature, set point, O2/CO2, humidity, in-out zones and open-door exceptions​
  • Check and update container temperatures with 2-way remote control

 

 

Increase Customer Satisfaction​

  • Quickly look up precise container locations upon customer request
  • Check container conditions on demand and save a log of records for accountability in the event of product spoilage​
  • Reduce time spent searching for shipment status for customers to speed up customer response times

IQAX 360 Flex


Extract Insights from Your Reefer Container Devices

Optimizing and capitalizing value from the IoT devices installed in your reefers.

Data collected from your IoT devices contain a lot of valuable information much of which has important financial implications. That information can help you save costs on Pre-trip inspections (PTI’s) and help you provide enhanced customer service. It can also help drive better asset maintenance.

 

Intelligent Platform to Elevate Your Operations


IQAX offers IQAX 360 Flex so that ocean carriers and reefer owners can manage all of their IoT devices, even devices from different brands, through one convenient platform. IQAX analyzes and harmonizes data from multiple sources using AI and machine learning allowing carriers to optimize PTI’s and identify potential hot cargo loading.

The platform provides visibility to precise reefer container conditions and locations so that you’re alerted only when there is a true potential impact. This enables you to improve operations, provide enhanced service and swiftly respond to customers.​

The platform includes APIs for you to create your own location tracking and inventory applications and to integrate the insights and alerts to your in-house applications. IQAX also provides an online dashboard for your customers to track their shipments reefer condition.

 


Reefer Asset Maintenance – Better Maintenance Planning and Execution​

  • Capture Pre-Trip Inspection supporting data remotely during the trip, applying AI and Machine Learning to formulate a PTI plan to save time and reduce error,​
  • Identify operating hours of the reefer engine periodically as well as any irregularities in performance,​
  • Identify problematic reefer components in advance, ​
  • Plan equipment optimization processes.

 

Reefer Container Monitoring – Better Customer Servicing

  • Identify the handover of equipment and responsible parties based on location and time​
  • Monitor the execution of completed transport and compare with the initial estimation​
  • Visualize the closest available smart reefer containers for equipment optimization​
  • Visualize sensor readings (e.g. temperature, O2 & CO2 readings, humidity levels etc.) changes and trends​
  • Better understand the reefer situation by combining IoT data & shipment data, and resolve conflicts from different sources and combine IoT data with harmonized shipment information​
  • Receive filtered smart notifications when reefer conditions change from pre-defined thresholds
  • Identify operational exceptions on reefer settings (temperature, O2, CO2, power supply)​
  • Identify sensor enabled alerts (e.g. Shock/ door open, etc.)​
  • Identify reasons and causes for unexpected changes of reefer conditions and movements
  • Reduce false alarms to focus on operational monitoring​ Identify bottlenecks in operations

IQAX 360 Flex is your perfect solution for…

 

Business Benefits

 

Reduce Operation Costs and Optimize Resources

  • Save time and labor costs with effective and efficient execution of PTIs​
  • View unused containers on a dashboard to make decisions for operation planning ​
  • Better predict future container positions and locations

 

 

Increase Customer Satisfaction

  • Notify customers of hot-loading before a container is loaded on a vessel to make adjustments and prevent claims​
  • Quickly look up precise container locations and communicate dynamic, predictive ETAs to customers
  • Look up container conditions on demand and save a log of records for increased accountability​
  • Reduce time spent searching for the status of shipments to speed up customer response time

 

 

Provide Premium Services

  • Offer a service to monitor customers’ cold cargo and send AI-driven alerts when deviations occur in order to prevent cargo loss​
  • Provide a bespoke view for customers to monitor container conditions and locations​
  • Offer APIs to your customers to integrate the container status with their existing systems

IQAX respects your privacy and is committed to protecting it. For more information, read IQAX's Privacy Statement

IQAX respects your privacy and is committed to protecting it. For more information, read IQAX's Privacy Statement.